If you think there is a defect in your shoes, simply return them to the dealer where you purchased them together with proof of purchase. Your dealer will contact the local Agent who will activate the specific procedure of the ANDREW Warranty Service.
ANDREW reserves the right to verify the actual defect claimed and repair or replace the product (if deemed under the Warranty), only after this verification has been made.
Any repairs NOT covered by Warranty will be charged to the customer at a special price.